Effective Date: May 1, 2025

Who we are

This website, https://www.Volturi.net, is owned and operated by Heidi Schlenker / Volturi. We are based in Pennsylvania, USA, and can be reached at info@volturi.net for any privacy-related inquiries.

What Personal Data We Collect and Why We Collect It

We collect the following types of personal data:

  • Contact Information: Name, email address, and any additional information you provide via our contact form. This helps us respond to your inquiries and provide services.
  • Purchase Information: If applicable, billing and shipping details related to product or service transactions.
  • Technical Data: IP address, browser type, operating system, and other analytics data used to optimize our website and marketing efforts.
  • Cookies: To enhance user experience, track analytics, and enable functionality such as login sessions and shopping cart activity.

Legal Basis for Collection: We collect this data either based on your consent, to fulfill a contract, or to comply with legal obligations.

We do not collect or retain sensitive personal data such as health information unless specifically required and consented to.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) included, as visitors can download and extract location data from them.

Contact Forms

If you use our contact form, we collect your name, email address, and message content. We retain this data for 6 months for customer service purposes and do not use it for unsolicited marketing.

Cookies

Volturi.net uses cookies to:

  • Maintain session state
  • Remember preferences
  • Enable analytics and performance tracking

You can manage or disable cookies in your browser settings. We currently use standard WordPress and Google Analytics cookies.

Analytics

We use Google Analytics to monitor website traffic and user behavior. Google may collect data such as IP addresses and device information. You can opt out using the Google Analytics Opt-out Browser Add-on.

Who We Share Your Data With

We may share data with the following third parties:

  • Google Analytics – For anonymous visitor tracking (see their Privacy Policy)
  • Payment processors (e.g., PayPal or Stripe) – For secure transaction handling
  • Web hosting provider – For site performance and uptime, which may involve basic logging and diagnostics

We do not sell your personal data to third parties.

How Long We Retain Your Data

Contact form entries: 6 months

Comments and metadata: Indefinitely (unless deleted by user or admin)

Transaction records: 10 years, for accounting and legal compliance

Analytics data: 14 months

What Rights You Have Over Your Data

If you have submitted data through this site, you may request:

  • A copy of your personal data
  • That we correct or delete your data
  • That we stop processing your data (subject to legal obligations)

Email requests to info@volturi.net We will respond within 30 days.

Where Your Data Is Sent

Data may be processed and stored outside the European Union, including the United States. We ensure data transfers comply with GDPR standards via standard contractual clauses and/or the use of services that participate in frameworks like the EU-U.S. Data Privacy Framework.

Contact Information

For privacy-specific concerns, please contact:

Heidi Schlenker
Email: info@volturi.net
Phone: Available upon request
Location: Pennsylvania, USA